Thank you for visiting the WlippS website! In order to better serve you, if you have any questions or need further assistance, please feel free to contact us. We are committed to providing efficient and timely customer support to ensure that your shopping experience is smooth and pleasant.

1. Our contact information

1.1 Email

If you have any questions about our products or services, you can contact us via the following email address: service@wlipps.com

1.2 Customer Service Phone

You can also consult by calling our customer service phone:

Phone: 13703466901

We will respond to all your questions as soon as possible during working hours.

1.3 Company Address

If you need to mail relevant documents or return goods, please send them to the following address:

Company Address: Room 5-43, South of the intersection of Jingyi Road and Guozhuang Road, Daguozhuang Street, Yunlong District, Xuzhou City, Jiangsu Province

Return Address: Room 5-43, South of the intersection of Jingyi Road and Guozhuang Road, Daguozhuang Street, Yunlong District, Xuzhou City, Jiangsu Province

2. Customer Service Working Hours

Our front-line customer service team provides weekday support, and the usual working hours are:

Monday to Friday: 9:00 AM - 6:00 PM (Beijing Time)

Saturday and Sunday: Closed (may be adjusted in case of holidays)

If you contact us outside of our working hours, we will try our best to respond to your request as soon as possible on the next working day.

3. Customer Support Service

We provide the following service channels to ensure that you can get timely help:

Product consultation: understand product details, purchase guides and other issues.

Order inquiry: check order status, logistics information, etc.

After-sales service: handle returns, exchanges, refunds and other related issues.

Technical Support: If you have any questions about the use of the product, our technical support team will answer them for you.

We are committed to providing you with efficient and professional solutions and working hard to solve any of your problems.

4. Feedback and Suggestions

We value your feedback and suggestions, which help us continuously improve our services. Please give us your valuable suggestions in the following ways:

Email: service@wlipps.com

Or call customer service: 13703466901

Every piece of your feedback is an important basis for us to improve our services. Thank you for your support and understanding.

Please follow our social platforms to learn more about the latest information about our products and activities.

Thank you for your support. WlippS will always be committed to providing you with the best products and services!