Thank you for visiting WlippS! To ensure that your shopping experience is smooth, we have formulated a clear payment policy for you. Below are the details about the payment process, methods and other related matters of our website.
Payment Methods
We accept a variety of safe and convenient payment methods to ensure that you can easily complete the payment during the shopping process. Here are the main payment methods we support:
Credit/Debit Card:
We accept payments through major credit card companies such as VISA, MasterCard, American Express, etc. Please make sure that your credit card has sufficient balance or credit line to complete the payment.
PayPal:
We support payment through PayPal. If you choose PayPal, you will be directed to the PayPal website for secure payment.
Bank Transfer:
We also provide bank transfer payment options. Please select the bank transfer method on the payment page and follow the instructions on the page.
Other Electronic Payment Methods:
In some cases, we also support other electronic payment tools. You can check the supported payment options at checkout.
Order Payment
Order Confirmation:
Once you have selected the products on the WlippS website and submitted the order, you will enter the payment process. Please make sure to fill in the correct payment information during checkout.
Payment completed:
Once you complete the payment, the system will automatically process and confirm your order. After your payment is successful, you will receive an email confirming your order. Please save the relevant order information.
Shipment after successful payment:
We will only start processing and shipping your order after the payment is successful.
Order currency and currency conversion
Currency:
Orders on our website are in Australian Dollar (AUD) as the default currency. Please note that your bank or payment platform may automatically convert currencies based on the current exchange rate and may charge corresponding currency conversion fees.
Currency conversion:
If you use a payment method in other currencies, the bank or payment service provider will convert the payment amount into Australian Dollars at the real-time exchange rate. Please consult your bank or payment service provider for specific conversion fees.
Payment security
Encryption protection:
We use SSL encryption technology to protect your payment information and ensure that your payment data is safe and worry-free during transmission.
Privacy protection:
We are committed to protecting your personal information and payment data, which will only be used to process orders and complete transactions. We strictly abide by the privacy protection policy and will not disclose your payment information to any third party.
Payment issues
Payment failure:
If there is a problem with your payment process (such as payment failure, deduction but not completing the order, etc.), please contact our customer service team immediately and we will help you solve the problem.
Refund processing:
In special circumstances (such as order cancellation, product out of stock, etc.), if you have completed the payment, we will process a refund for you in accordance with our refund policy. The refund amount will be returned to your original payment method.
Contact information:
If you have any payment-related questions or problems, you can contact us through the following methods:
📧 service@wlipps.com
📞 13703466901
Taxes and duties
Taxes:
At checkout, our prices already include the relevant product prices and shipping costs, but please note that some regions may charge additional taxes or duties. The specific fees are charged by the customs or tax authorities in the receiving country.
Duties:
If your goods need to go through customs, you may need to pay the corresponding duties and other fees. Customs duties and other charges are paid by the consignee, and the exact amount depends on the customs policy of the destination country.
Thank you for choosing WlippS! We are committed to providing you with quality garden tools and a pleasant shopping experience. If you have any payment questions, please feel free to contact us, we will be happy to help you!